Returns & Exchange Policy

Thank you for trusting us and shopping with us. Your satisfaction matters to us — if you're not happy with your order, we offer returns or exchanges on most products within 14 days of purchase.

Eligibility for returns or exchanges

• The item must be unused and in the same condition you received it.
• It must be in its original packaging with all labels and accessories.

We reserve the right to refuse a return or exchange if the item is not returned in its original condition.

How to request a return or exchange

Contact us at 01097979684 with your order number and product details, and we'll guide you through the return steps.

Shipping costs

Shipping and delivery fees are non-refundable, and the customer is responsible for the cost of returning the item, unless the item is defective or the wrong item was sent, in which case we cover the full cost.

Refund timeline

Once we receive and inspect the item, we'll notify you of the outcome of your request. If approved, the amount will be refunded to your original payment method within 2–3 business days.

Non-returnable items

• Gift cards
• Customized or made-to-order products

We reserve the right to modify this policy at any time, so please review it periodically. For any questions, contact us at 01097979684.

Thank you for choosing Bubblora!